Privacy Policy
S23 Innovative Strategies LLC ("S23," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our websites, services, and content operations (collectively, the "Services").
By using the Services, you agree to the practices described in this Policy. If you do not agree, do not use the Services.
1. Who We Are
S23 Innovative Strategies LLC is a limited liability company organized under the laws of the State of Wyoming and registered to do business in the State of Washington. Our mailing address is:
2. Information We Collect
2.1 Information You Provide
- Contact information — name, email address, and any other information you submit through forms, signups, or correspondence.
- Account credentials — if you create an account on our tools, we store a hashed password and email.
- Content — text, images, video, and other material you upload, schedule, or publish through our Services.
2.2 Information Collected Automatically
- Device and usage data — IP address, browser type, operating system, referring URL, pages viewed, timestamps, and interaction events.
- Cookies and similar technologies — used to maintain sessions, remember preferences, and analyze traffic.
2.3 Information from Third-Party Platforms
When you authorize our Services to connect to third-party platforms (including, without limitation, TikTok, Meta / Facebook / Instagram, YouTube, X / Twitter, and LinkedIn) via OAuth, we receive information from those platforms in accordance with the permissions you grant. This may include:
- Your platform user ID, display name, and profile image
- Account metadata (follower counts, video lists, engagement metrics)
- Access and refresh tokens used to publish content and retrieve analytics on your behalf
We only access data within the scopes you authorize, and we use it solely to provide the Services you requested.
3. How We Use Information
We use the information we collect to:
- Operate, maintain, and improve the Services
- Schedule, publish, and manage content across connected social platforms at your direction
- Provide analytics, reporting, and insights on your content performance
- Communicate with you about service updates, support requests, and security notices
- Detect, investigate, and prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our Terms of Service
4. How We Share Information
We do not sell your personal information. We share information only in these circumstances:
- With third-party platforms — when you instruct us to publish, schedule, or retrieve content (e.g., posting to TikTok on your behalf), we transmit the necessary content and metadata to those platforms.
- With service providers — hosting, analytics, email delivery, and infrastructure vendors acting on our behalf under confidentiality obligations.
- For legal reasons — to comply with applicable law, subpoena, court order, or governmental request, or to protect our rights, users, or the public.
- With your consent — in any other circumstance where you've given us permission to share.
- Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, subject to standard confidentiality protections.
5. Third-Party Platform Data Use and Deletion
Our Services rely on APIs provided by TikTok, Meta, YouTube, X, LinkedIn, and other social platforms. Use of data obtained from these platforms is governed both by this Policy and by each platform's developer terms. Specifically:
- We do not retain platform data longer than necessary to provide the Services.
- We do not use platform data for purposes other than those you authorize.
- You may revoke our access at any time through the respective platform's settings, or by emailing legal@s23ventures.com.
- Upon revocation or account deletion, we delete stored tokens and associated platform data within 30 days, except where retention is required by law.
6. Cookies and Tracking
We use cookies and similar technologies for session management, security, preference storage, and analytics. You can configure your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some features of the Services may not function properly.
7. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
9.1 General Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Request portability of your information
- Withdraw consent where processing is based on consent
To exercise these rights, email legal@s23ventures.com. We will respond within the timeframes required by applicable law.
9.2 California Residents (CCPA / CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information.
9.3 Washington Residents (My Health My Data Act)
If you are a Washington resident, you have specific rights regarding consumer health data. We do not knowingly collect consumer health data as defined under Washington law. If you believe we have collected such information, contact legal@s23ventures.com.
10. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, contact legal@s23ventures.com.
11. International Users
The Services are operated from the United States. If you access the Services from outside the U.S., you acknowledge that your information may be transferred to, processed in, and stored in the United States, which may have different data protection laws than your country of residence.
12. Third-Party Links
The Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party service you interact with.
13. Changes to This Policy
We may update this Policy from time to time. Material changes will be indicated by updating the "Effective" date at the top and, where appropriate, by providing additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.
14. Contact Us
Questions, requests, or complaints about this Policy or our privacy practices should be directed to:
Attn: Privacy
1625 E 72nd St #700-246
Tacoma, WA 98404
Email: legal@s23ventures.com